Privacy Policy

Privacy Policy

Last Updated: 16 May 2025

Introduction NEXTGEN SIMS LTD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, booking systems, and other related services (collectively, the “Services”).

1. Information We Collect

  • Personal Information: When you book our services or contact us, we may collect personal information such as your name, email address, phone number, and payment information.

  • Usage Information: We collect information about how you use our website and services, including your IP address, browser type, device information, and usage patterns.

  • Cookies and Tracking: We use cookies and similar tracking technologies, including Google Analytics, to enhance your experience and understand how you interact with our website.

2. How We Use Your Information We may use your information for the following purposes:

  • To provide and manage our services.

  • To process your bookings and payments through our WooCommerce booking system and Woo Payments as our payment provider.

  • To communicate with you, including responding to your inquiries.

  • To improve and personalise your experience.

  • To comply with legal obligations.

3. Sharing Your Information We may share your information in the following situations:

  • With third-party service providers who assist in providing our services (e.g., payment processors, IT support, Google Analytics for website analysis).

  • When required by law or to protect our rights.

4. Data Security We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

5. Your Rights Under UK data protection law, you have the right to:

  • Access your personal information.

  • Request correction of inaccurate data.

  • Request deletion of your data under certain conditions.

  • Object to or restrict the processing of your data.

  • Withdraw your consent at any time where we rely on consent to process your data.

6. Data Retention We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.

7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at: Email: info@nextgensims.com

NEXTGEN SIMS LTD